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Virtual Music Jukebox Frequently Asked Questions
  1. What happened to version 5.x or 6.x?

  2. How do I get a registration code?

  3. Why doesn't my registration code work?

  4. How do I update my email address if it's changed since I purchased the software?

  5. Do I have to pay for future updates?

  6. Can I install Virtual Music Jukebox on another computer?

  7. What are Virtual Music Jukebox's minimum system requirements?

  8. Does Virtual Music Jukebox work with Windows 98SE?

  9. What file types are supported?

  10. What is the best CD Ripping software to use?

  11. Does Virtual Music Jukebox rely on ID3 tags?

  12. Will the music that downloaded and/or purchased from the internet work with Virtual Music Jukebox?

  13. Will Virtual Music Jukebox play video files?

  14. Does Virtual Music Jukebox need any special CODECs?

  15. What are the limitations of the unregistered version?

  16. How do I purchase Virtual Music Jukebox?

  17. Why isn't my music showing up?

  18. What's the file structure my music needs to be in?

  19. Where can I download album covers?

  20. How can I build my own jukebox cabinet?

  21. Does Virtual Music Jukebox support Touch Screen Monitors?

  22. Does Virtual Music Jukebox have an equalizer?

  23. What are skins?

  24. How do I install a new skin?

  25. Can I create my own skins for Virtual Music Jukebox?

  26. Are there any plug-ins for Virtual Music Jukebox?

  27. Where can I find additional help for using Virtual Music Jukebox?

  28. You missed an important question, can I submit my own FAQ?


What happened to version 5.x or 6.x?
As we continue to develop Virtual Music Jukebox, certain version become obsolete. Older versions of 5.x have been updated by version 6.2. Version 6.6 has been discontinued due to the overwhelming number of bugs in the software. You can always obtain the latest version of virtual music jukebox by clicking
here!

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How do I get a registration code?
First, you much purchase the software. After your purchase, a registration code will be sent via email within 24 hours.

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Why doesn't my registration code work?
Your registration code may not work with older or even newer updated versions. If you are experiencing problems, please email us at
sales@mameroom.com.

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How do I update my email address if it's changed since I purchased the software?
If your email has changed since you originally purchased Virtual Music Jukebox, please send an email to
sales@mameroom.com. You will need to provide your original email address used to purchase so that we may verify your identity. We will then change your email address in our records and then inform you via email that the change has taken place.

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Do I have to pay for future updates?
No Way! Future updates are always free for registered users.

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Can I install Virtual Music Jukebox on another computer?
The current EULA (End User's License Agreement) permits installation of VMJ on ONLY 1 computer. You MUST purchase additional copies if you wish to install on additional computers.

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What are Virtual Music Jukebox's minimum system requirements?
Because Virtual Music Jukebox is an MP3 player which decodes the music as it is playing, you will want to run it on as fast of a system as possible, especially if you have the ID3 tag feature enabled. You may also notice a "stutter" in albums sliding on a slower machine. A Pentium equivalent processor of 400mhz or higher and a graphics card that supports 600x800 to 1024x768 resolutions will be sufficient. Virtual Music Jukebox has been tested on machines as slow as a Pentium MMX 200mhz with 64 megs of RAM and worked with little graphics "stutter" whereas running on a Celeron 400mhz with 256 megs of RAM there was quite a bit of graphics "stutter" during album sliding. Most up to date computers will have no problems at all.

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Does Virtual Music Jukebox work with Windows 98SE?
Virtual Music Jukebox does not support Windows 98 at this time! We suggest upgrading to a more recent Operating System. If you still wish to use Virtual Music Jukebox with Windows 98, do so at your OWN RISK! There are many threads in the message boards from users who have updated certain settings, jet drivers, etc and have gotten our software to work. But, until further notice, WE DO NOT SUPPORT WINDOWS 98!

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What file types are supported?
Virtual Music Jukebox will play MP3, WMA and WMV audio and video files. Virtual Music Jukebox also supports JPG and GIF for album covers and TXT for text based lyrics files.

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What is the best CD Ripping software to use?
There are many shareware and freeware CD rippers and tag editors available on the internet. Which to use would depend on personal preference. VMJ does not currently support any particular software for this use, so you may want to view the Support Board and read what other users like and suggest. 

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Does Virtual Music Jukebox rely on ID3 tags?
Virtual Music Jukebox uses the ID3 tags to display the song titles in interactive mode the the function is set to scan ID tags. The file name must currently be named as the song title with an MP3 extension. Future versions will also use the ID3 tags to show the currently played song information when this feature is set to enabled in the Properties menu.

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Will the music that downloaded and/or purchased from the internet work with Virtual Music Jukebox?
Yes! As long as the songs are MP3 or WMA files and not protected with Microsoft's DRM, they will work fine.

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Will Virtual Music Jukebox play video files?
Yes! As long as it is a WMV file.

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Does Virtual Music Jukebox need any special CODECs?
No, Virtual Music Jukebox uses Windows Media Player (WMP) which installs the CODECs needed to view and listen to the supported media files. Keeping WMP updated will ensure Virtual Music Jukebox will have no problems playing the standard supported formats of media files.

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What are the limitations of the unregistered version?
There are no limits to the trial version other than the fact that it is a 15 day trial. After 15 days you must purchase VMJ to continue using the software. 

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How do I purchase Virtual Music Jukebox?
You may purchase our software by visiting www.mameroom.com/vmj/purchase.htm.

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Why isn't my music showing up?
Virtual Music Jukebox requires you to have your music directory in a specific structure. See the next FAQ below for the correct structure.

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What's the file structure my music needs to be in?
Here is a basic example assuming you created a folder on your C: drive titled Music:
Music
-Artist Name
--Album Title
---01 song1.mp3
---02 song2.mp3
---album.jpg(or gif)

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Where can I download album covers?
There are numerous sites that display album covers. Most websites that sell CD's will display a photo of the album cover that you may download. A popular site with high quality covers is www.amazon.com. Just search for your artist or album name.

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How can I build my own jukebox cabinet?
There are links and messages posted in the Support Board where others who have built their own Juke Box have shared information.

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Does Virtual Music Jukebox support Touch Screen Monitors?
Yes. Virtual Music Jukebox Supports Touch Screen as well as coin/dollar accepters, arcade style controls and dual monitors.

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Does Virtual Music Jukebox have an equalizer?
Yes.

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What are skins?
Virtual Music Jukebox supports interchangeable user interfaces called "skins". Most skins are created by users like you.

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How do I install a new skin?
The skins are by default stored in a sub-folder named DEFAULT where Virtual Music Jukebox is installed. Use an archive utility to un-zip the file to a new sub-folder where your other skins are. In OPTIONS>PREFERENCES>Skin, browse to the folder containing the new skin and select the file with the extension SKN.

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Can I create my own skins for Virtual Music Jukebox?
Yes! There is a great tutorial created by NAZZ located HERE. It contains all the info you'll need including a blank template.

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Are there any plug-ins for Virtual Music Jukebox?
Not as of yet. In a future version Virtual Music Jukebox will be able to use a plugin, either of it's own or one for Windows Media Player.

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Where can I find additional help for using Virtual Music Jukebox?
If you have read all the FAQ's and still can't find an answer to your question, please visit our message boards. You will find a vast variety of help that other users like yourself might have already encountered. After you have utilized all of your resources and still need additional help, please visit our contact page and drop us an e-mail.

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You missed an important question, can I submit my own FAQ?
If we've missed something here, let us know. Drop us a line at sales@mameroom.com and let us know what we've missed!

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