Virtual Music Jukebox
Frequently Asked Questions
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What
happened to version 5.x or 6.x?
-
How do I get a
registration code?
-
Why doesn't my
registration code work?
-
How do I update my
email address if it's changed since I purchased the
software?
-
Do I have to pay
for future updates?
-
Can I install
Virtual Music Jukebox on another computer?
-
What are Virtual
Music Jukebox's minimum system requirements?
-
Does Virtual Music
Jukebox work with Windows 98SE?
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What file types are
supported?
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What is the best
CD Ripping software to use?
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Does Virtual Music
Jukebox rely on ID3 tags?
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Will the music
that downloaded and/or purchased from the internet
work with Virtual Music Jukebox?
-
Will Virtual Music
Jukebox play video files?
-
Does Virtual Music
Jukebox need any special CODECs?
-
What are the
limitations of the unregistered version?
-
How do I purchase
Virtual Music Jukebox?
-
Why isn't my music
showing up?
-
What's the file
structure my music needs to be in?
-
Where can I
download album covers?
-
How can I build my
own jukebox cabinet?
-
Does Virtual Music
Jukebox support Touch Screen Monitors?
-
Does Virtual Music
Jukebox have an equalizer?
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What are skins?
-
How do I install a
new skin?
-
Can I create my
own skins for Virtual Music Jukebox?
-
Are there any
plug-ins for Virtual Music Jukebox?
-
Where can I find
additional help for using Virtual Music Jukebox?
-
You missed an
important question, can I submit my own FAQ?
What
happened to version 5.x or 6.x?
As we continue to develop Virtual Music Jukebox,
certain version become obsolete. Older versions of 5.x
have been updated by version 6.2. Version 6.6 has been
discontinued due to the overwhelming number of bugs in
the software. You can always obtain the latest version
of virtual music jukebox by clicking
here!
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How do
I get a registration code?
First, you much purchase the software. After your
purchase, a registration code will be sent via email
within 24 hours.
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Why
doesn't my registration code work?
Your registration code may not work with older or
even newer updated versions. If you are experiencing
problems, please email us at
sales@mameroom.com.
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How do
I update my email address if it's changed since I
purchased the software?
If your email has changed since you originally
purchased Virtual Music Jukebox, please send an email to
sales@mameroom.com. You will need
to provide your original email address used to purchase
so that we may verify your identity. We will then change
your email address in our records and then inform you
via email that the change has taken place.
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Do I
have to pay for future updates?
No Way! Future updates are always free for
registered users.
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Can I
install Virtual Music Jukebox on another computer?
The current EULA (End User's License Agreement)
permits installation of VMJ on ONLY 1 computer. You MUST
purchase additional copies if you wish to install on
additional computers.
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What
are Virtual Music Jukebox's minimum system requirements?
Because
Virtual Music Jukebox is an MP3 player which decodes the
music as it is playing, you will want to run it on as
fast of a system as possible, especially if you have the
ID3 tag feature enabled. You may also notice a "stutter"
in albums sliding on a slower machine. A Pentium
equivalent processor of 400mhz or higher and a graphics
card that supports 600x800 to 1024x768 resolutions will
be sufficient. Virtual Music Jukebox has been tested on
machines as slow as a Pentium MMX 200mhz with 64 megs of
RAM and worked with little graphics "stutter" whereas
running on a Celeron 400mhz with 256 megs of RAM there
was quite a bit of graphics "stutter" during album
sliding. Most up to date computers will have no problems
at all.
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Does
Virtual Music Jukebox work with Windows 98SE?
Virtual Music
Jukebox does not support Windows 98 at this time! We
suggest upgrading to a more recent Operating System. If
you still wish to use Virtual Music Jukebox with Windows
98, do so at your OWN RISK! There are many threads in
the message boards from users who have updated certain
settings, jet drivers, etc and have gotten our software
to work. But, until further notice, WE DO NOT SUPPORT
WINDOWS 98!
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What
file types are supported?
Virtual
Music Jukebox will play MP3, WMA and WMV audio and video
files. Virtual Music Jukebox also supports JPG and GIF
for album covers and TXT for text based lyrics files.
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What is
the best CD Ripping software to use?
There are
many shareware and freeware CD rippers and tag editors
available on the internet. Which to use would depend on
personal preference. VMJ does not currently support any
particular software for this use, so you may want to
view the Support Board and read what other users like
and suggest.
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Does
Virtual Music Jukebox rely on ID3 tags?
Virtual
Music Jukebox uses the ID3 tags to display the song
titles in interactive mode the the function is set to
scan ID tags. The file name must currently be named as
the song title with an MP3 extension. Future versions
will also use the ID3 tags to show the currently played
song information when this feature is set to enabled in
the Properties menu.
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Will
the music that downloaded and/or purchased from the
internet work with Virtual Music Jukebox?
Yes! As long as
the songs are MP3 or WMA files and not protected with
Microsoft's DRM, they will work fine.
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Will
Virtual Music Jukebox play video files?
Yes! As long as
it is a WMV file.
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Does
Virtual Music Jukebox need any special CODECs?
No,
Virtual Music Jukebox uses Windows Media Player (WMP)
which installs the CODECs needed to view and listen to
the supported media files. Keeping WMP updated will
ensure Virtual Music Jukebox will have no problems
playing the standard supported formats of media files.
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What
are the limitations of the unregistered version?
There are
no limits to the trial version other than the fact that
it is a 15 day trial. After 15 days you must purchase
VMJ to continue using the software.
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How do
I purchase Virtual Music Jukebox?
You may
purchase our software by visiting
www.mameroom.com/vmj/purchase.htm.
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Why
isn't my music showing up?
Virtual Music
Jukebox requires you to have your music directory in a
specific structure. See the next FAQ below for the
correct structure.
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What's
the file structure my music needs to be in?
Here is a basic
example assuming you created a folder on your C: drive
titled Music:
Music
-Artist Name
--Album Title
---01 song1.mp3
---02 song2.mp3
---album.jpg(or gif)
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Where
can I download album covers?
There are
numerous sites that display album covers. Most websites
that sell CD's will display a photo of the album cover
that you may download. A popular site with high quality
covers is
www.amazon.com. Just search for your artist or album
name.
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How can
I build my own jukebox cabinet?
There are
links and messages posted in the Support Board where
others who have built their own Juke Box have shared
information.
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Does
Virtual Music Jukebox support Touch Screen Monitors?
Yes.
Virtual Music Jukebox Supports Touch Screen as well as
coin/dollar accepters, arcade style controls and dual
monitors.
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Does
Virtual Music Jukebox have an equalizer?
Yes.
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What
are skins?
Virtual Music
Jukebox supports interchangeable user interfaces called
"skins". Most skins are created by users like you.
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How do
I install a new skin?
The skins
are by default stored in a sub-folder named DEFAULT
where Virtual Music Jukebox is installed. Use an archive
utility to un-zip the file to a new sub-folder where
your other skins are. In OPTIONS>PREFERENCES>Skin,
browse to the folder containing the new skin and select
the file with the extension SKN.
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Can I
create my own skins for Virtual Music Jukebox?
Yes! There is a
great tutorial created by NAZZ located
HERE. It contains all the info you'll need including
a blank template.
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Are
there any plug-ins for Virtual Music Jukebox?
Not as of
yet. In a future version Virtual Music Jukebox will be
able to use a plugin, either of it's own or one for
Windows Media Player.
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Where
can I find additional help for using Virtual Music
Jukebox?
If you have
read all the FAQ's and still can't find an answer to
your question, please visit our
message boards. You will find a vast variety of help
that other users like yourself might have already
encountered. After you have utilized all of your
resources and still need additional help, please visit
our
contact page and drop us an e-mail.
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You
missed an important question, can I submit my own FAQ?
If we've missed
something here, let us know. Drop us a line at
sales@mameroom.com and let us know what
we've missed!
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